Not finished
writing yet.
Looking for pen information or a suitable refill? Start with the model to avoid choosing an incompatible part.
Which Senator
do you have?
Search by model name or article number. The product page shows the refill listed in the supplied master.
Small questions.
Clear answers.
Which refill fits my pen?
Check the exact model and compare the refill type in the product information. This design has no full technical compatibility matrix.
Can I request a replacement refill?
Senator describes a replacement service for suitable models. Confirm current terms and the right refill type before requesting one.
I don’t recognise my pen. What now?
A clear photo and any model or article details help identification. Share them with a distributor or customer service.
Product questions answered
Ask a service questionCan I order directly?
Your sales partner confirms pricing, quantity, delivery and the final print proof. Senator sells through resellers.
How do Mix & Match and PMS differ?
Mix & Match combines existing colours and finishes on suitable models. The PMS service produces plastic parts to your Pantone reference. Senator lists both services from 10,000 pieces; specifications are confirmed per enquiry.
Is every mug dishwasher safe?
It depends on the mug, print and finish. Senator recommends handwashing for Polylux, special gold and silver finishes, enamel and thermal cups, among others. Check the selected product before ordering.
Can mugs be printed in exact PMS colours?
According to Senator, ceramic inks do not match exact Pantone values. A PMS reference guides colour selection, but the achievable colour and print proof require approval for the selected material.
